IPRO ESRD Network Program Staff
The Network has qualified staff members who are ready to provide technical assistance to the ESRD community. For your convenience, each staff member is listed by Department. If you need technical assistance or have a specific question or concern, this information may assist you in directing your communication.
Administration Department
Susan Caponi, MBA, BSN, RN, CPHQ, CPXP
CEO, IPRO ESRD Program
Executive Director, Network 1
Executive Director, Network 2
scaponi@ipro.org
516-209-5619
Victoria Cash, MBA, BSN, RN, CPHQ
Executive Director, Network 9
vcash@ipro.org
216-755-3051
Danielle Daley, MBA, CPHQ, CPXP
Executive Director, Network 6
ddaley@ipro.org
203-285-1212
Laura Edwards
Contract Manager
ledwards@ipro.org
516-209-5672
Patient Services Department
Shezeena Andiappen, MSW
Patient Services Specialist, Network 2
sandiappen@ipro.org
516-209-5474
Brooke Andrews, MSW
Patient Services Specialist, Network 6
bandrews@ipro.org
919-463-4523
Julia Gesick, BSW
Patient Services Specialist
Emergency Manager
jgesick@ipro.org
203-285-1226
Liz Lehnes, MSW, LCSW
Patient Services Specialist, Network 9
llehnes@ipro.org
919-463-4507
Agata Roszkowski, LMSW
Patient Services Manager, Network 1
aroszkowski@ipro.org
203-285-1213
Information Systems Department
Yameng Guo, MS
Data Analyst
yguo@ipro.org
516-209-5507
Sharon Lamb
Data Specialist
slamb@ipro.org
516-209-5474
Svetlana Lyulkin, MBA
Assistant Director
slyulkin@ipro.org
216-755-3052
Megan Veltman
Data Specialist
mveltman@ipro.org
518-320-3529
Quality Improvement Department
Michele Anderson, CCHT
Onsite Facility Visits, Network 2
manderson@ipro.org
Katie Chorba, MSN, RN
Assistant Director
Project Lead, Hospitalizations
Project Lead, Nursing Home Dialysis
Project Lead, Clinical Quality of Care Reviews
kchorba@ipro.org
216-755-3055
Stephanie Cole, BA, PSM, QP
Community Outreach Specialist
scole@ipro.org
919-928-6042
Vicki Dodds, BSN, RN
Onsite Facility Visits, Network 1
vdodds@ipro.org
516-589-2537
Aisha Edmondson
Project Lead, Patient and Family Engagement
aedmondson@ipro.org
216-755-3056
Marie Heard, OCDT
Onsite Facility Visits, Network 9
mheard@ipro.org
516-567-0223
Yvonne Heavner, RN, RNBS
Project Lead, Behavioral Health and Depression
Project Lead, Chronic Kidney Disease (CKD)
yheavner@ipro.org
216-755-3066
Joseph Kiswii, MBChB, MPH, RN, BSN
Onsite Facility Visits, Network 6
jkiswii@ipro.org
516-589-4667
Michelle Prager, MSW
Project Lead, Home Modalities
mprager@ipro.org
216-755-3065
Tiffany Reese-Arrington, CCHT, BS
Project Lead, Healthy Living
trarrington@ipro.org
919-463-4511
Stephanie Roy, MPH
Health Equity Specialist
sroy@ipro.org
216-755-3054
Caroline Sanner, MSN, RN-BC, CPHQ
Assistant Director
Project Lead, Transplantation
csanner@ipro.org
919-463-4506
If you have questions or need assistance, please contact us:
IPRO ESRD Network Program
ESRDNetworkProgram@ipro.org
Corporate Mailing Address:
IPRO ESRD Network Program
1979 Marcus Avenue
Lake Success, NY 11042-1072
Department Phone Lines:
Patient Services: 516-231-9767
Administration: 516-686-9790
IPRO Help
Data Management:
https://help.esrd.ipro.org/support/tickets/new
Toll-Free Patient Line: 800-238-3773 (ESRD)
Program Fax Line: 516-403-5969
IPRO observes the following holidays, in which offices are closed:
- New Year’s Day
- Martin Luther King Jr.’s Birthday
- President’s Day
- Memorial Day
- Juneteenth Nat’l Independence Day
- Independence Day
- Labor Day
- Columbus Day
- Thanksgiving
- Day after Thanksgiving
- Christmas
PII/PHI & HIPAA
Please be advised that email correspondence to the Network is NOT secure and does not meet the guidelines established by the Health Insurance Portability and Accountability Act (HIPAA) for transmission of Patient Identifying Information (PII) or Protected Health Information (PHI). For more information about PII/PHI and HIPAA guidelines, please click here.