Network of New England Staff
Administration Department
Susan Caponi, MBA, BSN, RN, CPHQ, CPXP
CEO, IPRO ESRD Program
Executive Director
scaponi@ipro.org
516-209-5619
Laura Edwards
Contract Manager
ledwards@ipro.org
516-209-5672
Quality Improvement Department
Katie Chorba, MSN, RN
Assistant Director
kchorba@ipro.org
216-755-3055
Michele Anderson, BS, CCHT
Contract Manager
manderson@ipro.org
516-817-2161
Aisha Edmondson
Contract Manager
aedmondson@ipro.org
216-755-3056
Yvonne Heavner, RN, RNBS
Contract Manager
yheavner@ipro.org
216-755-3066
Michelle Prager, MSW
Project Manager
mprager@ipro.org
216-755-3065
Tiffany Reese-Arrington, CCHT, BS
Contract Manager
trarrington@ipro.org
919-463-4511
Caroline Sanner, MSN, RN-BC, CPHQ
Assistant Director
csanner@ipro.org
919-463-4506
Patient Services Department
Stephanie Cole, BA, PSM, QP
Patient Services Specialist
scole@ipro.org
919-463-4510
Julia Dettmann, BSW
Patient Services Specialist
Emergency Manager
jdettmann@ipro.org
203-285-1226
Agata Roszkowski, LMSW
Patient Services Manager
aroszkowski@ipro.org
203-285-1213
Information Systems Department
Yameng Guo, MS
Senior Data Analyst
yguo@ipro.org
516-209-5507
Sharon Lamb
Data Coordinator
slamb@ipro.org
516-209-5474
Svetlana Lyulkin, MBA
Assistant Director
slyulkin@ipro.org
213-341-2652
If you have questions or need assistance, please contact us:
IPRO ESRD Network of New England
Network 1 (CT, MA, ME, NH, RI, VT)
ESRDNetworkProgram@ipro.org
Corporate Mailing Address:
IPRO ESRD Network Program
1979 Marcus Avenue
Lake Success, NY 11042-1072
Department Phone Lines:
Patient Services: 516-231-9767
Administration: 516-686-9790
IPRO Help
Data Management:
https://help.esrd.ipro.org/support/tickets/new
Toll-Free Patient Line: 800-238-3773 (ESRD)
Program Fax Line: 516-403-5969
IPRO observes the following holidays, in which offices are closed:
- New Year’s Day
- Martin Luther King Jr.’s Birthday
- President’s Day
- Memorial Day
- Juneteenth Nat’l Independence Day
- Independence Day
- Labor Day
- Columbus Day
- Thanksgiving
- Day after Thanksgiving
- Christmas
PII/PHI & HIPAA
Please be advised that email correspondence to the Network is NOT secure and does not meet the guidelines established by the Health Insurance Portability and Accountability Act (HIPAA) for transmission of Patient Identifying Information (PII) or Protected Health Information (PHI). For more information about PII/PHI and HIPAA guidelines, please click here.