IPRO ESRD Network Program Staff

The Network has qualified staff members who are ready to provide technical assistance to the ESRD community.  For your convenience, each staff member is listed by Department. If you need technical assistance or have a specific question or concern, this information may assist you in directing your communication.

Administration Department

Susan Caponi, MBA, BSN, RN, CPHQ, CPXP
CEO, IPRO ESRD Program
Executive Director, Network 1
Executive Director, Network 2
scaponi@ipro.org
 516-209-5619

Victoria Cash, MBA, BSN, RN, CPHQ
CEO, IPRO ESRD Program
Executive Director, Network 6
Executive Director, Network 9
vcash@ipro.org
216-755-3051

Laura Edwards
Contract Manager
ledwards@ipro.org
 516-209-5672

Quality Improvement Department

Michele Anderson, BS, CCHT
Contract Manager
manderson@ipro.org
516-817-2161

Katie Chorba, MSN, RN
Assistant Director
kchorba@ipro.org
216-755-3055

Aisha Edmondson
Contract Manager
aedmondson@ipro.org
216-755-3056

Marie Heard, OCDT
Assistant Director
mheard@ipro.org
516-567-0223

Yvonne Heavner, RN, RNBS
Contract Manager
yheavner@ipro.org
216-755-3066

Joseph Kiswii, MBChB, MPH, RN, BSN
Assistant Director
jkiswii@ipro.org
 
516-589-4667

Michelle Prager, MSW
Project Manager
mprager@ipro.org
216-755-3065

Tiffany Reese-Arrington, CCHT, BS
Contract Manager
  trarrington@ipro.org
919-463-4511

Caroline Sanner, MSN, RN-BC, CPHQ
Assistant Director
csanner@ipro.org
 919-463-4506

Patient Services Department

Shezeena Andiappen, MSW
Patient Services Specialist, Network 2
sandiappen@ipro.org
 516-209-5474

Brooke Andrews, MSW
Patient Services Specialist, Network 6
bandrews@ipro.org
919-463-4523

Stephanie Cole, BA, PSM, QP
Patient Services Specialist
scole@ipro.org
919-463-4510

Julia Dettmann, BSW
Patient Services and
Emergency Management Specialist
jdettmann@ipro.org
203-285-1226

Liz Lehnes, MSW, LCSW
Patient Services Specialist, Network 9
llehnes@ipro.org
919-463-4507

Agata Roszkowski, LMSW
Patient Services Manager, Network 1
aroszkowski@ipro.org
203-285-1213

Data and Analytics Department

Yameng Guo, MS
Senior Data Analyst
yguo@ipro.org

516-209-5507

Sharon Lamb
Data Coordinator
slamb@ipro.org
 516-209-5474

Svetlana Lyulkin, MBA
Assistant Director
slyulkin@ipro.org
213-341-2652

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If you have questions or need assistance, please contact us:

IPRO ESRD Network Program
ESRDNetworkProgram@ipro.org

Corporate Mailing Address:
IPRO ESRD Network Program
1979 Marcus Avenue
Lake Success, NY 11042-1072

Department Phone Lines:
Patient Services: 516-231-9767
Administration: 516-686-9790

IPRO Help
Data Management:
https://help.esrd.ipro.org/help

Toll-Free Patient Line: 800-238-3773 (ESRD)

  Program Fax Line: 516-403-5969

IPRO observes the following holidays, in which offices are closed:

  • New Year’s Day
  • Martin Luther King Jr.’s Birthday
  • President’s Day
  • Memorial Day
  • Juneteenth Nat’l Independence Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas

PII/PHI & HIPAA

Please be advised that email correspondence to the Network is NOT secure and does not meet the guidelines established by the Health Insurance Portability and Accountability Act (HIPAA) for transmission of Patient Identifying Information (PII) or Protected Health Information (PHI). For more information about PII/PHI and HIPAA guidelines, please click here.