Kidney Health Analytics and Responsive Emergency Support (KHARES)

KHARES Now Live

Effective May 1, 2026, IPRO is the contractor for the Kidney Health Analytics & Responsive Emergency Support (KHARES) program under the Centers for Medicare & Medicaid Services (CMS).

KHARES leads national emergency preparedness and response for the ESRD community—coordinating response efforts, supporting ESRD Networks, and helping ensure continuity of care for dialysis patients during emergencies.

 

🚧 Website Update in Progress

This site is currently transitioning to KHARES. Resources and information will continue to be added.

Emergency Contact

📞 866-446-3507
✉️ KHARES@ipro.org

Program Contacts

Agata Roszkowski – aroszkowski@ipro.org
Sue Caponi – scaponi@ipro.org

 

Please check back regularly for updates and new resources.

Caregiver Resources

  • Supporting Care Partners: English | Spanish
  • Starting Your Caregiver Journal: Flyer
  • My Journal for Caregivers: Flyer
  • Tips for Kidney Caregivers: Flyer

Change Packages

  • A Change Package to Increase Home Dialysis Use: Resource
  • A Change Package to Increase Kidney Transplantation: Resource
  • A Change Package to Increase Vaccinations: Resource
  • A Change Package to Reduce Hospitalizations: Resource

Emergency

General

  • Transportation Tip Sheet: Flyer
  • Importance of Dialysis Transportation: Flyer
  • Guide to Using Interpretive Services: Flyer
  • Enhancing Dialysis Patient Transportation: Flyer
  • Best Practices for Working with Patients Who Are Blind or Have Low Vision: Flyer
  • Finding solutions to Address Food Insecurity in the Kidney Community: Flyer

Healthy Living

  • Understanding How Dialysis Makes Me Feel, and How You Can Help: English | Spanish
  • Caring For Your Mind and Body: English | Spanish
  • Healthy Living Feelings: Flashcards
  • Getting Back to Me: A Goal Setting Journey Flyer
  • My Plan, My Care" English | Spanish
  • Appropriate Vaccinations for Dialysis Patients: Flyer
  • Guide to a Healthier You: English | Spanish
  • Get the Facts about Flu Vaccine: English | Spanish
  • Get the Flu Shot, Not the Flu: English | Spanish
  • Getting Creative to Break Down Barriers to Depression: Flyer
  • Getting Creative to Break Down Barriers to Vaccinations: Flyer
  • Understanding Mental Health Myths and Facts: Flyer
  • What You Need To Know About the Pneumonia Vaccine: Flyer
  • Tips for Staying Healthy Outside of the Dialysis Clinic: English | Spanish

Home

Hospitalizations

Transplant

  • Turning Negatives into Positives: English | Spanish
  • Better Than Dialysis Kidneys: Flyer
  • Get the Facts about Kidney Transplant: English | Spanish
  • Getting Creative to Break Down Barriers to Transplant: Handout
  • How Might I Shorten My Wait Time on the Kidney Transplant List: English | Spanish| Mandarin
  • How to Be a Transplant Advocate: Flyer
  • Is Kidney Transplant Right For Me? Flyer
  • Medicare Coverage of Kidney Dialysis/Kidney Transplant Services: English | Spanish
  • Planning for a Kidney Transplant: English | Spanish
  • Preparing for a Kidney Transplant: English | Spanish
  • Understanding the Journey from Referral to Transplant Waitlisting: Flyer

Patient Experience of Care

  • Grievance Toolkit
  • Patient Toolkit: English | Spanish
  • Tips for Dialysis Staff to Identify and Manage Retaliation: Flyer
  • Grievance Process: Guide
  • Decreasing Provider Patient Conflict (DPC)

Infection Prevention