Network of the Ohio River Valley Staff
Administration Department
Victoria Cash, MBA, BSN, RN, CPHQ
Executive Director
 ESRDNetworkProgram@ipro.org
 516-686-9790
Laura Edwards
Contract Manager
 ledwards@ipro.org
 516-209-5672
Quality Improvement Department
Katie Chorba, MSN, RN
Director
 kchorba@ipro.org
 216-755-3054
Yvonne Heavner, BSN, RN, CPHQ
Contract Manager
 yheavner@ipro.org
 216-755-3066
Tiffany Reese-Arrington, CCHT, BS
Contract Manager
  trarrington@ipro.org
 919-463-4511
Caroline Sanner MSN, RN, NI-BC, CPHQ
Director
 csanner@ipro.org
 919-463-4506
Patient Services Department
Liz Lehnes, MSW, LCSW
Patient Services Specialist
 llehnes@ipro.org
 919-463-4507
Julia Dettmann, BSW
Patient Services Specialist
Emergency Manager
 jdettmann@ipro.org
 203-285-1226
Information Systems Department
Yameng Guo, MS
Senior Data Analyst
 yguo@ipro.org
 516-209-5507
Sharon Lamb
Data Coordinator
 slamb@ipro.org
 516-209-5474
Svetlana Lyulkin, MBA, CPHQ
Assistant Director
 slyulkin@ipro.org
 213-341-2652
	If you have questions or need assistance, please contact us:
IPRO ESRD Network of the Ohio River Valley
Network 9 (IN, KY, OH)
 ESRDNetworkProgram@ipro.org
Corporate Mailing Address:
IPRO ESRD Network Program
300 Jericho Quadrangle, Suite 300
Jericho, NY 11753-2712
 Department Phone Lines:
Patient Services: 516-231-9767
Administration: 516-686-9790
IPRO Help
ESRD Network Data Support:
https://esrd.ipro.help/
 Toll-Free Patient Line: 800-238-3773 (ESRD)
 Program Fax Line: 516-403-5969
IPRO observes the following holidays, in which offices are closed:
- New Year’s Day
 - Martin Luther King Jr.’s Birthday
 - President’s Day
 - Memorial Day
 - Juneteenth Nat’l Independence Day
 - Independence Day
 - Labor Day
 - Columbus Day
 - Thanksgiving
 - Day after Thanksgiving
 - Christmas
 
PII/PHI & HIPAA
Please be advised that email correspondence to the Network is NOT secure and does not meet the guidelines established by the Health Insurance Portability and Accountability Act (HIPAA) for transmission of Patient Identifying Information (PII) or Protected Health Information (PHI). For more information about PII/PHI and HIPAA guidelines, please click here.
