Beginning on March 6, 2020, Medicare—administered by the Centers for Medicare & Medicaid Services (CMS)—will temporarily pay clinicians to provide telehealth services for beneficiaries residing across the country.  Effective immediately, the HHS Office for Civil Rights (OCR) will exercise enforcement discretion and waive penalties for HIPAA violations against health care providers that serve patients in good faith through everyday communications technologies, such as FaceTime or Skype, during the COVID-19 Nationwide Public Health Emergency. For more information click here.

Telehealth Resources for Healthcare Providers

ESRD Network Telehealth Toolkit

  • *NEW* Telehealth is here to stay. Here’s why. Provider Resource: Handout
  • *NEW* Telehealth is here to stay. Here’s why. Patient Resource: Handout
  • Telehealth for ESRD Providers: Handout
  • Telehealth for ESRD Patients: Handout
  • Home Dialysis Patient Telehealth Visit: Checklist
  • Telehealth Visit Checklist for Providers: Handout

Centers for Medicare and Medicaid Services (CMS)

  • Trump Administration Proposes to Expand Telehealth Benefits Permanently for Medicare Beneficiaries Beyond the COVID-19 Public Health Emergency and Advances Access to Care in Rural Areas: Press Release
  • Medicare Telemedicine Healthcare Provider: Fact Sheet
  • Expansion of Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak: Press Release
  • CMS ESRD Provider Telehealth and Telemedicine: Toolkit
  • CMS ESRD Facilities: Flexibilities to Fight COVID-19: PDF
  • COVID-19 Emergency Declaration Blanket Waivers for Healthcare Providers: PDF
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If you have questions or need assistance, please contact us:

General Resources

  • Ways to Prevent Telemedicine from Becoming Lesser Medicine: Article
  • National Consortium of Telehealth Resource Center (NCCTRC): Interactive Map
  • Four Tips for Integrating Telehealth into Nephrology Practices: Handout


  • Healthy at Home Professional Webinar: Slides|Recording
  • National Consortium of Telehealth Resource Center (NCTRC) - Telehealth and COVID-19: Webinar Recording
  • National Consortium of Telehealth Resource Center (NCTRC) - Making Video Visits Personal: Webinar Recording
  • ESRD National Coordinating Center - Pivoting to Telehealth during COVID-19: Webinar Slides

Video Library

  • The National Telehealth Policy Resource Center: Video Resources
  • Medicare Coverage and Payment of Virtual Services: Video
  • Why Using Telehealth is Important During COVID-19 (North Carolina): Video

Other Website Resources

  • The Office of the National Coordinator for Health Information Technology (ONC): Link
  • National Consortium of Telehealth Resource Centers (NCTRC): Link

Telehealth Platforms

  • Telehealth Technologies and Preparing to Select a Vendor: Guide
  • Telemedicine and Telehealth Service Provider Directory: Link
Platforms to Utilize Telehealth During COVID-19: