Cultural competence in healthcare describes the ability to provide care to patients with diverse values, beliefs and behaviors, including tailoring healthcare delivery to meet patients’ social, cultural and linguistic needs</div
Dialysis facilities can improve their cultural competence by providing education about diverse populations to staff members. This can assist to eliminate racial and ethnic disparities in care.
Some of the benefits of cultural competence include:
- An increase mutual respect and understanding between patient and the organization
- Increases participation and involvement in health issues
- Reduces care disparities in the patient population
- Reduces the number of missed treatments
American Hospital Association and Institute for Diversity in Health Management. (2012, June). Diversity and Disparities: A Benchmark Study of U.S. Hospitals. Chicago: IL. Accessed at www.hpoe.org
The IPRO ESRD Network Program offers educational content for patients through our Kidney Chroniclesand PAC Speaks newsletters. Primarily distributed electronically, these newsletters focus on topics that involve patient engagement and education about ESRD, as well as updates on quality improvement activities and emergency response resources.
Here’s a quick look at what each newsletter has to offer!
Kidney Chronicles features educational information for patients, their care partners and family members. It is emailed to facility staff members with a request that they print and distribute copies to patients served by the facility. Network Patient Advisory Committee (PAC) members and Patient Subject Matter Experts (SME) also receive the newsletter via email.
The PAC Speaks newsletter is written by patients for patients about important issues for people living with end stage renal disease. This newsletter is also distributed to participants of the PAC and to patient SMEs, as well as dialysis facility staff.
Check out each Network website to read the latest editions of Kidney Chronicles and PAC Speaks!
Don’t miss these important updates:
What’s the current status of the ESRD QIP?
The ESRD QIP establishes incentives for dialysis facilities serving the ESRD population to meet performance
standards established by CMS. The quality measures are improved every year via rulemaking
. Facility evaluation and payment reductions
in a given payment year (PY) are based on performance during a prior year.
Did you know that peer mentoring has been proven to be a successful strategy to educate patients about their options for treatment, including transplant? The Network has resources and tools available to help train patients who are interested in becoming peer mentors. Contact the Network today to sign up your facility for the Network’s new peer mentorship training program.
According to the National Kidney Foundation, peer support is reported to be effective in helping kidney patients adjust to kidney disease, long-term dialysis therapy and kidney transplantation. Peer support programs utilize someone who is living with the same disease to assist patients in managing their own health. This can be particularly effective when the patient is newly diagnosed or is having trouble coming to terms with the disease. In addition, peer support has become strongly linked with attempts to increase patients’ ability to self-manage their condition, and the drive to improve healthcare outcomes. Peer support works because patients are able to give each other something the clinician does not have, shared life experience.
A peer mentor empowers fellow patients to move forward with their lives after being diagnosed with ESRD. Peer mentoring provides support and increases the confidence that many new patients need, and offers patients access to someone who has been through the similar experiences and can understand their concerns. Peer mentors can come from all backgrounds. Mentors should be individuals with positive outlooks on managing kidney disease. Individuals who are succeeding at achieving their treatment goals can provide insight to help others successfully manage kidney disease.
Dispelling myths and providing concrete information regarding home modalities is often a challenge for in-center chairside dialysis practitioners. Another ESRD Network organization (HealthInsight ESRD Alliance Network 16 and 18) has created materials that help patients distinguish between myth and fact in an easy FAQ format. We hope these materials, which can be found at the links below, provide resources for you to offer your patients when they are considering whether home therapy is right for them.
My Choice, Home Dialysis – MYTH VS. REALITY