The passwords to access the https://dialysisdata.org/ site are refreshed once a year around this time. All user accounts will be disabled. The Master Account Holder (MAH) password will be sent by the Network. Using MAH password, dialysis facility staff should “Enable users”, so they can access Dialysis Facility. This will prompt users to reset their passwords. These activities are performed at https://dialysisdata.org/. Please see more information on how to enable users at https://iproesrdnetwork.freshdesk.com/a/solutions/ or visit http://help.esrd.ipro.org/support/solutions/articles/9000155453-instructions-for-accessing-dialysis-facility-reports that gives instructions on how to enable users.