All new ESRD patients receive the New ESRD Patient Orientation Packet (NEPOP) from the Centers for Medicare & Medicaid Services (CMS). This packet contains information that can assist new patients with understanding their disease and guide them to resources that can assist them with their care. The resources included in the NEPOP can be found on the ESRD National Coordinating Center’s website.

In order for these new ESRD patients to receive this education it is important that their contact information in CROWNWeb be accurate and up to date. The Network recommends reviewing and confirming contact information with new patients before the entry is made in CROWNWeb to ensure that they receive these educational resources.